LanSupport is a Web based helpdesk application that has been under development since September 2001. It is a service automation utility that has found different applications in different organizations.

IT Service & Support

Today’s organization relies heavily on IT and other technology products. When technology fails, company operations are always greatly affected. Our clients have determined that LanSupport is critical for ensuring that they fully utilize their investment in technology by ensuring maximum uptime.

Solution Providers

Similarly, some of the support functions have to be outsourced to third party firms, and these support companies and solution providers have found that LanSupport helps them achieve the service levels that their clients expect.

Business Systems Support

Beyond technology support, large organizations, like banks, have increasingly found that their technology is so intertwined with their other business systems that they now use lansupport enterprise wide as a business systems support tool.