LanSupport Helpdesk

Synergy-Pro LanSupport offers up many features at a fraction of the price of most helpdesk systems. This includes but is not limited to:

  • Highly Configurable Workflow's
  • Easy to Setup
  • Web- Enabled with Client Portal
  • Fully Integrated with Email
  • Active Directory Synchronization (Version 4)

LanSupport 4.0 is still in development and promises the following new features...

  • Support for Multiple Departments
  • Agent less Network Discovery
  • Enhanced Dashboard
  • Active Directory Synchronization
  • Enhanced Asset Management

 

PC Probe

PC Probe is a network auditing tool that helps network administrators and other IT personnel keep track of user's workstations. PC Probe remotely gathers information on every computer on your network and consolidates it into one database.

Managing change in your IT infrastructure is a frightening prospect for most IT managers and administrators. Whether the change is limited to a minor software patch or a massive operating system upgrade, PC Probe's change management feature ensures that all your computers conforms to your specified IT policies.

  • Easy Setup
  • Minimal Network Traffic
  • Comprehensive Machine Configuration (Printable per Machine)
  • Integrates With LanSupport

Version 2.0 of PC Probe now features complete agentless network discovery, including a change and configuration manager as well as integration with LanSupport.

Release Dates
» LanSupport 4.2 - 01-May-08
Version 4.2 of LanSupport. Includes numerous new features including Root Cause Tracking, Active Directory Synchronisation, Call source tracking, Billing enhancements, custom call notifications just to mention a few. Version 4.2 is a major leap forward for all support departments.
Featured Client

Computer Revolution Africa Ltd is a Microsoft Gold Certified Partner and were the first firm to adopt Synergy-Pro LanSupport back in 2001.

For more on CRA visit:
www.computer-revolution.com