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LanSupport is a web-based help desk software that helps you manage all your client communications from a single point. All the fundamental Service Desk features such as Trouble Ticketing, Asset Management, Self Service Portal and Knowledge Base all ship out-of-the-box with LanSupport.

With an installation base of 50,000 Clients being assisted by 5,000 Users in 4 Countries, LanSupport is clearly East Africa's leading service desk solution. Our Support is unmatched in the region and our feature list matches up with all the major service desk applications at a fraction of the price.

News & Announcements

More on Satis

 Satis is coming along nicely. We've added a page for it here.

 
Synergy-Pro Satis Alpha

We've been working hard on creating a single asset management system completely separate from LanSupport targeted mainly for Asset Managers and Procurement Departments. We're currently in the Alpha stage of testing our aptly titled Synergy-Pro Satis asset management system and so we still need some time before we can roll out the first Beta version.

A glimpse of some of the features:

  • Asset Lifecycle Management (Purchase to Disposal)
  • Web Based Reports
  • Purchasing, Depreciation, Batch Creation
  • ..and much more.

We'll keep updating our site with more details:

 

Feature Guide

Solutions

Support

   
Explore LanSupport's features in depth. LanSupport ships with a vast array of features tailor made to imporve service desk performance and reliability.

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LanSupport can be configured to provide various solutions ranging from basic IT Support to complex customer complaints management. Read on to learn about how LanSupport can be used to provide various solutions depending on your needs.

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Our support systems are unmatched in the region. Once you have purchased Synergy-Pro LanSupport, you will be guaranteed outstanding support whenever you need it.

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Our Clients are from a diverse range of Industries